Medical Care at Home for Homebound and Medically Complex Patients in NYC
Dr.NYC brings physician-led medical care to patients who have difficulty leaving home.
MD2Home is designed for homebound and largely home-confined patients who need more than a one-time visit. We support older adults, medically complex patients, patients with mobility limitations, and families or caregivers who need a trusted physician coordinating care at home.
Our goal is not simply to send a doctor to your door. Our goal is to build continuity, understand the patient’s living environment, manage chronic conditions proactively, and help reduce avoidable emergency room visits and hospitalizations.
Requests are reviewed for clinical appropriateness. For emergencies, call 911.
MD2Home is not an emergency service. If the patient has chest pain, severe shortness of breath, stroke symptoms, uncontrolled bleeding, severe injury, or another life-threatening condition, call 911 or go to the nearest emergency room. House call requests are reviewed for clinical appropriateness, location, insurance/payment status, and physician availability.
What Is Dr.NYC?
Dr.NYC is a physician-led medical practice focused on advanced care for vulnerable and medically complex patients in New York City.
Through MD2Home, we provide medical care directly in the patient's home when office-based care is difficult, unsafe, or impractical. Our model is built around Patient-Centered Medical Home principles: continuity, coordination, prevention, chronic disease management, medication review, and communication with family members and caregivers.
We focus especially on patients who are elderly, frail, disabled, chronically ill, recently hospitalized, or largely home-confined.
MD2Home operates within an NCQA-Recognized Patient-Centered Medical Home framework, supporting coordinated, patient-centered primary care for medically complex patients who have difficulty accessing office-based care.
NCQA-Recognized Patient-Centered Care
Dr.NYC and its MD2Home program are designed primarily for home-confined and largely homebound patients.
The practice has received an NCQA Patient-Centered Medical Home certificate of recognition. PCMH means coordinated, patient-centered primary care for patients with complex needs.
NCQA is an independent nonprofit focused on health care quality; its PCMH Recognition program is a nationally recognized quality benchmark for primary care practices.
MD2Home Care Benefits
Continuity at Home
A physician who understands the patient's medical history, home environment, medications, limitations, and caregiver situation.
Care for Homebound Patients
Designed for patients who have significant difficulty traveling to a doctor's office because of illness, frailty, disability, or mobility limitations.
Chronic Disease Management
Ongoing support for conditions such as hypertension, diabetes, COPD/asthma, heart disease, medication complexity, and post-hospital recovery.
Caregiver Communication
We work with family members, aides, care managers, and other clinicians when appropriate, so care does not become fragmented.
Hospitalization Prevention
By monitoring changes earlier and coordinating follow-up, MD2Home aims to reduce avoidable emergency room visits and hospitalizations.
Physician-Led Judgment
Every house call request is reviewed for clinical appropriateness, urgency, patient needs, and service availability.
MD2Home
MD2Home is Dr.NYC's medical care-at-home model for homebound and largely home-confined patients.
Many patients do not need a hospital, but also cannot safely or easily travel to a medical office. MD2Home fills that gap by bringing physician-led care into the home, where the doctor can better understand the patient's medical condition, medications, mobility, family support, and daily living challenges.
MD2Home is especially appropriate for patients with chronic illnesses, limited mobility, recent hospitalization, advanced age, or complex care needs that require close follow-up.
Who MD2Home Is For
- Homebound or largely home-confined patients
- Elderly patients who struggle to travel to appointments
- Patients with multiple chronic medical conditions
- Patients recently discharged from the hospital or rehabilitation
- Patients with mobility limitations, disability, frailty, or cognitive decline
- Families caring for an aging parent at home
- Caregivers who need physician coordination and follow-up
- Patients who need medication review, lab coordination, imaging coordination, or specialist follow-up from home
Who MD2Home Is Not For
MD2Home is not designed as a general convenience service for patients who can easily visit a medical office, urgent care center, or emergency room.
It is also not an emergency response service. If the patient is experiencing severe or life-threatening symptoms, call 911.
MD2Home is not an emergency service. If the patient has chest pain, severe shortness of breath, stroke symptoms, uncontrolled bleeding, severe injury, or another life-threatening condition, call 911 or go to the nearest emergency room. House call requests are reviewed for clinical appropriateness, location, insurance/payment status, and physician availability.
FAQ
Is MD2Home for anyone who wants a doctor to come to their home?
No. MD2Home is designed primarily for homebound and largely home-confined patients, medically complex patients, older adults, and patients whose mobility or health condition makes office-based care difficult.
Do you provide emergency medical care?
No. MD2Home is not an emergency medical service. If the patient has chest pain, severe shortness of breath, stroke symptoms, uncontrolled bleeding, severe injury, loss of consciousness, or another life-threatening condition, call 911.
Can a family member or caregiver request a visit?
Yes. Many requests come from adult children, spouses, caregivers, aides, or care managers. We may ask for information about the patient's condition, mobility, location, current doctors, medications, and care needs.
Does every request result in a house call?
No. Every request is reviewed for clinical appropriateness. Some patients may need a house call, while others may need emergency care, office follow-up, telehealth, labs, imaging, medication coordination, or specialist referral.
What types of patients are usually appropriate?
MD2Home may be appropriate for elderly, frail, disabled, chronically ill, medically complex, recently hospitalized, or largely home-confined patients who have difficulty traveling to medical appointments.
What is a Patient-Centered Medical Home approach?
A Patient-Centered Medical Home approach focuses on coordinated, continuous, patient-centered care. For MD2Home, that means looking beyond a single visit and considering the patient's chronic conditions, medications, home environment, family support, and follow-up needs.
Is MD2Home Appropriate for Your Patient or Family Member?
If you are a patient, family member, caregiver, or care manager seeking physician-led care at home, start with a brief eligibility review.
MD2Home is not an emergency service. If the patient has chest pain, severe shortness of breath, stroke symptoms, uncontrolled bleeding, severe injury, or another life-threatening condition, call 911 or go to the nearest emergency room. House call requests are reviewed for clinical appropriateness, location, insurance/payment status, and physician availability.
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