More Than a One-Time House Call
Many house call services focus on quick, one-time urgent care. Dr.NYC's MD2Home model is different.
We focus on patients who benefit from continuity: a doctor who understands the patient's medical history, medications, chronic conditions, home environment, family support, and risks for hospitalization.
Our goal is to provide care that is proactive, coordinated, and clinically appropriate, not just convenient.
When a House Call Doctor May Be Appropriate
A Dr.NYC house call may be appropriate for:
- Chronic condition follow-up
- Medication review or medication complexity
- Post-hospital or post-rehab follow-up
- Worsening symptoms in a medically fragile patient
- Mobility limitations that make office visits difficult
- Frailty, disability, or cognitive decline
- Care coordination with family members, aides, or other clinicians
- Lab, imaging, referral, or specialist follow-up coordination
- Non-emergency evaluation when travel is unusually difficult
When to Call 911 Instead
A house call is not appropriate for life-threatening symptoms. Call 911 or go to the nearest emergency room for chest pain, severe shortness of breath, stroke symptoms, uncontrolled bleeding, severe injury, loss of consciousness, or any condition that may require emergency care.
How the House Call Eligibility Review Works
- Tell us about the patient. A patient, family member, caregiver, or care manager submits a short request.
- We review clinical appropriateness. We consider the patient's mobility, medical complexity, symptoms, location, and care needs.
- We confirm availability and coverage. Our team reviews scheduling, insurance or payment information, and whether MD2Home is the right fit.
- A physician visit is scheduled when appropriate. If the request is appropriate, we arrange the house call and explain next steps.
- We coordinate follow-up. When needed, we help coordinate prescriptions, labs, imaging, referrals, and communication with caregivers or other clinicians.
Who Can Request a House Call?
Requests may be submitted by:
- Patients
- Adult children or family members
- Caregivers
- Home health aides or care managers
- Facility staff
- Other clinicians involved in the patient's care
